Shipping policy

If you have a question about a specific order, please log in to your account, call us at 1-833-HAMMIES (1-833-426-6437), or email info@happyhabitats.net. Most orders will be processed within 24 hours or on the next business day.

 

Time to Ship

The average time it takes to ship products from our warehouse is 3–5 business days. Some products ship more quickly than others due to the order type, inventory status, and shipping method. You will receive an automated email with tracking information when your order is shipped.

 

Time in Transit

All items, unless otherwise noted, ship via ground service—the most economical option. Our ground carriers include, but are not limited to, USPS, UPS, and FedEx. From the shipment date, ground service generally takes 3–5 business days to reach its destination, depending on the location.

 

Expedited Shipping

We currently do not offer expedited shipping. Please contact our customer service department at 1-833-HAMMIES (1-833-426-6437) or email info@happyhabitats.net if you have a special request, and we will be happy to look into it.