Privacy policy

Privacy

Happy Habitats is committed to protecting your privacy. We do not sell, trade, or rent personal information to anyone. Any personal information we collect is used only to make shopping on our site possible and to enhance your overall experience. When an order is placed, we collect basic information, including your name, billing and shipping addresses, phone, email address, and credit card information. We use this information to confirm your order and to respond to any questions you may have.

On occasion, we may contact you about website news and special promotions. You can opt out of these emails simply by following the unsubscribe instructions located at the bottom of each email campaign we send.

Cookies

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. This information, which includes the pages you visit on our site, the web address you came from, the type of browser/device/hardware you are using, purchase information and the checkout process, search terms, and IP-based geographic location, helps us customize your website experience and make our marketing messages more relevant. This information also allows us to provide features such as storing items in your cart between visits. To provide the best visitor experience possible, we also use this information for reporting and analysis purposes, such as how you shop on our website, the performance of our marketing efforts, and your response to those marketing efforts.

Third-Party Cookies

We allow third-party companies to collect certain information when you visit our website and to use that information to serve ads for our products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-personally identifiable information (e.g., click-stream information, browser type, visit time and date, subjects of advertisements clicked or scrolled over, hardware/software information, MAC address, cookie and session ID, and IP address) during your visits to this and other websites to provide ads about goods and services that are likely to be of great interest to you. These parties typically use a cookie or a third-party web beacon to collect this information.

Merchant Marketplace Participation

Happy Habitats may use Google, Microsoft, and others for analytics or advertising services on our site. You can choose to not participate in Microsoft’s and others’ personalized advertising services by contacting info@happyhabitats.net to opt out.

Security

We take every step necessary to ensure that all personal information, including credit card information, is secure and protected on our website. Personal information provided on the website and online credit card transactions are transmitted through a secure server using Secure Sockets Layer (SSL), encryption technology. When the letters “http” in the URL change to “https,” the “s” indicates that you are in a secure area employing SSL; your browser may also give you a pop-up message that you are about to enter a secure area.

Our security systems exceed industry standards for the protection of credit card data. Security features include the encryption of sensitive data transmissions, multiple firewalls, and access restrictions on hardware equipment storing credit card data.

We guarantee that every online transaction you make will be 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at happyhabitats.net. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

If you prefer, you can purchase merchandise over the phone by calling customer service direct at 1-833-HAMMIES (1-833-426-6437) or emailing info@happyhabitats.net. Our customer service associates will gladly take your order and answer any questions you may have.

Please consult this webpage for changes/updates to our privacy and security policies. If you have any questions about these policies, please contact us at 1-833-HAMMIES (1-833-426-6437) or email info@happyhabitats.net.